GP Patient Survey Results 2020

Requests for Certification of absence from the workplace related to COVID-19

Please Click Here to view Requests for Certification of absence from the workplace related to COVID-19 document.

DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

PPG Meeting

Checking the Pulse

Please Click Here to view the December 2017 edition of our Patient and Public Involvement news from City and Hackney Clinical Commissioning Group (CCG).

Dementia And End Of Life For Relatives

Please Click Here to view Dementia and end of life for relatives leaflet

Complaining Effectively in the NHS

August – Summer 2016 Issue

Checking the Pulse

Patient and Public Involvement News

In this issue:

And more!

Click HERE to view the issue.

Fancy more CCG news? Please visit – http://www.cityandhackneyccg.nhs.uk/

You can also follow us on Twitter @CityHackneyCCG

We welcome all feedback, comments and questions. To talk to the PPI team or to submit content for the next issue of ‘Checking the Pulse’.

Please email CAHCCG.PPI@nhs.net or phone 0203 816 3227.